Terms & Conditions – Terea House
Welcome to Terea House. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing this website and placing an order, you agree to be bound by these terms. Please read them carefully.
1. General Information
1.1 The terms “Terea House,” “we,” “us,” or “our” refer to the owner of this website, with a registered office located in Downtown, Dubai, UAE.
1.2 By using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part, please refrain from using our website.
2. Products & Orders
2.1 All products displayed on the website are subject to availability.
2.2 We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to suspected fraud or unauthorized transactions.
2.3 While we strive for accuracy, product descriptions, images, and specifications may occasionally contain errors. We do not guarantee that all information is always complete or current.
2.4 Product Identification Disclaimer:
Certain product names, trademarks, or brands (including but not limited to PMI & IQOS) are used strictly for identification purposes. Terea House is an independent entity and is not affiliated with, endorsed by, or sponsored by these brand owners. All trademarks remain the property of their respective owners.
3. Pricing & Payment
3.1 All prices are subject to change without prior notice.
3.2 We reserve the right to modify or discontinue products or services at any time without notice.
3.3 Payment must be completed at the time of purchase. We accept:
- Credit/Debit Cards
- Cash on Delivery (COD)
- Online Payment Methods
4. Shipping & Delivery
4.1 Delivery times provided are estimates only and are not guaranteed. Delays may occur due to external factors.
4.2 Once an order has been shipped, Terea House is not responsible for delays, damages, or losses caused by third-party shipping providers.
5. Returns & Refunds
5.1 Returns and refunds are handled in accordance with our Return Policy.
5.2 Refunds will be processed only after returned items are inspected and approved as per policy guidelines.
6. User Accounts & Security
6.1 Certain features may require account registration. You are responsible for maintaining the confidentiality of your login credentials.
6.2 You agree to provide accurate, complete, and up-to-date information when creating an account.
6.3 We reserve the right to suspend or terminate accounts that provide false information or engage in suspicious activities.
7. Intellectual Property
7.1 All content on this website—including design, layout, text, images, graphics, and logos—is owned by or licensed to Terea House and is protected by applicable intellectual property laws.
7.2 Unauthorized reproduction, distribution, or use of any content is strictly prohibited.
7.3 Trademark Disclaimer:
Any third-party trademarks mentioned on this site (e.g., PMI & IQOS) are used solely for identification purposes and do not imply any affiliation, endorsement, or sponsorship.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, Terea House shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use the website
- Errors or inaccuracies in content
- Delays or failures in service
9. Governing Law
9.1 These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE).
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
10. Changes to Terms
10.1 We reserve the right to update or modify these Terms & Conditions at any time.
10.2 Continued use of the website after changes are posted constitutes acceptance of those changes.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us: